At InvoiceDoc, your privacy isn’t just a policy—it’s a promise. We are committed to safeguarding the personal and business information you entrust to us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform and services.
1. Information We Collect
We collect information to provide, maintain, and improve our services, as well as to ensure a secure user experience. This includes:
Personal Information: Name, email address, phone number, company name, job title.
Account Details: Login credentials, user roles, profile settings.
Financial Information: Billing details, invoicing records, transaction history.
Business Data: Vendor info, client records, HR & payroll data, product/service listings.
Technical Data: IP address, browser type, device data, usage logs, location data (if applicable).
Communications: Emails, support requests, chat messages, or survey responses.
2. How We Use Your Information
We use your data for the following purposes:
To create and manage your account.
To process invoices, estimates, and expenses accurately.
To enable secure HR, payroll, and multi-user operations.
To provide customer support and respond to your inquiries.
To deliver relevant product updates, promotions, and educational content (with your consent).
To improve user experience, system performance, and platform reliability.
To comply with legal obligations and prevent fraud or misuse.
3. Data Sharing & Disclosure
We do not sell or rent your information to third parties. We may share your information with:
Trusted service providers who support our operations (e.g., payment processors, analytics tools) under strict confidentiality agreements.
Legal authorities if required to comply with applicable laws, regulations, or legal processes.
Authorized team members within your organization, based on your configured access levels.
4. Data Retention
We retain your data only as long as necessary to provide our services or as required by law. Upon account termination, we will delete or anonymize your data within a reasonable timeframe, unless retention is legally required.
5. Your Rights & Choices
You are in control. You can:
Access, update, or delete your personal data via your account settings.
Request a copy of your stored information.
Opt-out of non-essential communications at any time.
Request that we restrict or stop processing your data (subject to applicable laws).
6. Security Measures
We employ industry-standard security protocols including:
SSL encryption for all data in transit.
Role-based access controls and multi-user permission management.
Regular security audits and vulnerability scanning.
Secure cloud infrastructure and data backups.
Still, no online system is 100% secure. We encourage users to use strong passwords and enable multi-factor authentication where available.
7. International Users
If you access InvoiceDoc from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the U.S. and other countries where our servers or service providers are located.
8. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a child has submitted personal information, we will take steps to delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we’ll update the “Effective Date” above and notify you through appropriate channels.
10. Contact Us
Got questions or concerns? Reach out to our Privacy Team:
Email: support[at]invoicedoc.com